ph774 Privacy Policy – How We Handle Your Personal Data

1 Introduction

ph774 (accessible at ph774.pro) is an online gaming platform operated for Filipino players. This Privacy Policy explains how we collect, use, store, and protect the personal data of players and visitors who use the ph774 platform, including the website and mobile app.

By registering an account or using any part of ph774, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data, you should not create an account or use the platform.

This policy applies to all personal data collected through the ph774 website, mobile app, and any related support or communication channels. It should be read alongside our Terms and Conditions.

2 Data We Collect

ph774 collects personal data in the following categories:

We do not collect sensitive personal data beyond what is required for identity verification. ph774 does not store full payment card numbers or banking passwords — payment sessions route directly through the payment provider's secure environment.

3 How We Use Your Data

Personal data collected by ph774 is used for the following purposes:

• Account management: Creating, maintaining, and securing your ph774 account.
• Identity verification (KYC): Confirming your age and identity before processing withdrawals, as required for fraud prevention and compliance.
• Payment processing: Facilitating deposits and withdrawals in Philippine Peso via your selected payment method.
• Platform security: Detecting and preventing fraud, multiple account creation, and other prohibited activities.
• Customer support: Responding to your queries, resolving disputes, and assisting with account issues.
• Responsible gaming: Monitoring account activity to identify patterns that may indicate problem gaming behaviour, so we can offer appropriate support tools.
• Platform improvement: Analysing aggregate, anonymised usage data to improve the ph774 platform experience.
• Legal obligations: Retaining records as required by applicable laws and regulations.

ph774 does not use personal data for unsolicited direct marketing without your consent. If you have opted in to receive promotional communications, you may opt out at any time through your account settings.

4 Sharing Your Data

ph774 does not sell, rent, or trade your personal data to third parties. We share personal data only in the following limited circumstances:

• Payment providers: GCash, Maya, local banks, and other Philippine payment processors receive the data necessary to process your deposits and withdrawals. These providers handle data under their own privacy policies and security standards.
• Identity verification services: KYC verification partners receive the identity documents you submit during the verification process. These partners are contractually bound to handle your data securely and use it only for verification purposes.
• Fraud prevention systems: Transaction and account data may be shared with fraud detection services to protect the platform and its players.
• Legal and regulatory requirements: ph774 may disclose personal data if required by Philippine law, court order, or a lawful request from a relevant authority.

All third parties with whom ph774 shares personal data are required to implement appropriate security measures and to use the data only for the specific purpose for which it was shared.

5 Data Security

ph774 implements a range of technical and organisational security measures to protect your personal data:

• SSL encryption for all data transmitted between your device and ph774 servers.
• OTP (one-time password) verification for login and sensitive account actions.
• Access controls that limit which internal personnel can access personal data, based on operational need.
• Regular security reviews of platform infrastructure and data handling processes.
• Secure storage practices for account data and transaction records.

While ph774 takes these precautions seriously, no online system can guarantee absolute security. You are also responsible for keeping your own login credentials confidential and for logging out from shared devices after each session. If you suspect that your account has been accessed without your permission, contact ph774 support immediately through your account dashboard.

6 Data Retention

ph774 retains personal data for as long as your account is active and for a reasonable period thereafter, in line with legal and operational requirements. Specifically:

• Account data and transaction records are retained for a minimum period necessary to meet legal obligations, which may include anti-fraud and financial compliance requirements.
• KYC verification documents are retained for the period required by applicable identity verification regulations.
• Support communication records are retained for a reasonable period to assist with dispute resolution and quality review.

When data is no longer required for the purposes for which it was collected and there is no legal obligation to retain it, ph774 will securely delete or anonymise it. Account closure requests are processed in accordance with our Terms and Conditions.

7 Cookies and Tracking Technologies

ph774 uses cookies and similar session technologies to operate the platform and improve your experience. Cookies are small data files stored on your device when you visit ph774.

The categories of cookies ph774 uses include:

• Essential cookies: Required for core platform functions such as keeping you logged in during a session and maintaining account state across pages. The platform cannot function properly without these.
• Performance cookies: Used to collect anonymised data about how players use the platform — for example, which pages are visited most often — to help us improve the platform experience. No personally identifiable information is collected through performance cookies.
• Security cookies: Help detect and prevent fraudulent activity, multiple account creation, and other prohibited behaviours.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use certain features of ph774.

8 Your Data Rights

As a ph774 player, you have the following rights regarding your personal data:

• Right to access: You may request a copy of the personal data ph774 holds about you.
• Right to correction: If your personal data is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic contact details directly through your account settings.
• Right to deletion: You may request deletion of your personal data. Note that some data may need to be retained for legal or compliance reasons, even after account closure, and deletion in those cases will be partial rather than complete.
• Right to restrict processing: In certain circumstances, you may request that ph774 limit how your data is used while a concern is being investigated.
• Right to withdraw consent: Where processing is based on your consent (such as receiving promotional communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact ph774 support through your account dashboard or email [email protected] (please note this email address is for written contact only and is not a clickable link on this page). We will respond to data rights requests within a reasonable timeframe.

9 Players Under 21

ph774 is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under 21 years of age. If we become aware that an account was created by a person under the minimum age, the account will be closed immediately, any balance will be voided, and the associated personal data will be deleted in accordance with our data retention obligations.

If you believe that a person under 21 has created a ph774 account, please contact support immediately through the account dashboard so we can take appropriate action.

10 Updates to This Privacy Policy

ph774 may update this Privacy Policy from time to time to reflect changes in how we operate, new legal requirements, or improvements to our data handling practices. When material changes are made, the "last reviewed" date at the top of this page will be updated.

Continued use of ph774 after a policy update constitutes acceptance of the revised Privacy Policy. If you have concerns about any changes, you should stop using the platform and contact support to arrange account closure if needed.

We recommend reviewing this page periodically, especially if you have not accessed ph774 for an extended period.

11 Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, you can reach ph774 in the following ways:

• Through the in-platform support channel available in your account dashboard — this is the fastest way to get a response.
• By email at: [email protected] (this email address is displayed as plain text; it is not a clickable link).

When contacting us about a data matter, please include your registered account details (but not your password) and a clear description of your request. This helps us locate your records and respond accurately.